How can we help you?

FAQs

Payment discounts
Payment discounts 3
Payment discounts 7
Payment discounts 2

Orders

  Where is my order?

  Did my order go through?

  I didn't received all the products I ordered

  Can I cancel or adjust my order?

  Can I change the delivery address?

Shipping

  Where do you ship from?

  My item came damaged

  What is the shipping cost of my order?

  How long is the delivery time?

Payment

  Is my payment information safe?

  What forms of payment do you accept?

  How does it work with returns after purchasing a package offer?

  I forgot to enter my discount code

  Was my payment accepted?

Discount

  How do I use my discount code?

  I forgot to enter my discount code

Returns

  What is your return policy?

  How do I return or exchange an item?

  Refund on a promotion or sale order